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Privacy Policy

What Does PrimeTrust Federal Credit Union Do With Your Personal Information?

Rev. Date 5/3/2024

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number and account balances
  • Credit history and credit scores
  • Payment history and income
When you are no longer our member, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons PrimeTrust FinancialFederal Credit Union chooses to share, and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does PrimeTrust Federal Credit Union Share? Can You Limit This Sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus		 Yes No
For our marketing purposes –
to offer our products and services to you		 Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes –
information about your transactions and experiences		 No We Do Not Share
For our affiliates’ everyday business purposes –
information about your creditworthiness		 No We Do Not Share
For our affiliates to market to you No We Do Not Share
For non-affiliates to market to you No We Do Not Share
What We Do
How does PrimeTrust Financial Federal Credit Union protect my information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does PrimeTrust Financial Federal Credit Union collect my personal information? We collect your personal information, for example, when you
  • Open an account or deposit money
  • Pay your bills or use your credit or debit card
  • Apply for financing
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes –information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State law and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on the account.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
  • PrimeTrust Financial Federal Credit Union has no affiliates.
Non‑Affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
  • PrimeTrust Financial Federal Credit Union does not share with our non-affiliates so they can market to you.
Joint Marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include insurance companies and financial service providers.

Contact the PrimeTrust team to learn more.

Phone: 765-289-2148
Toll Free: 1-800-459-5585
or 

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